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Capitalix Review by Expert: Is It a Fraud or Safe Broker?

by Kevin Berry
Rating: 
  1.7/5   Reviews: 2
Capitalix - logo

Offshore jurisdictions are in high demand among forex brokers as they make it easier and more profitable to conduct business, but can such companies be trusted? Capitalix is operated by 4 Square SY Ltd, registered in the Seychelles. In today’s review, our goal is to thoroughly examine the company and determine whether it is a scam.

Highlights

🏛️ Country Seychelles
⚠️ Regulation SFSA
🖥️ Website https://www.capitalix.com
🎲 Demo Account Yes
⏳ Start Time 2020
💲 Minimum Deposit $250
⚖️ Minimum and Maximum Leverage 1:200
⚙️ Trading Platform Own Development, MetaTrader 5
📨 E-mail support@capitalix.com
📞 Phone +2484632032

First Impression of Capitalix.com

As usual, we begin by reviewing the company’s official website. It has a unique design, which is already a plus since we are used to seeing generic broker websites with identical layouts and images. The top menu is positioned on the left side and includes several sections:

  • Info about the firm. Contacts, announcements, and Telegram channel.
  • Trading condition. Account types, payment methods, and extra tools.
  • Knowledge center. FAQ and glossary.
  • Legal documents.

On the right side, there is a language switcher supporting 10 languages, both European and Asian. Next to it are buttons for registration and logging into the personal account. Overall, Capitalix follows a standard setup, as expected from a serious company.

Capitalix - website

Further down, the main trading conditions are displayed, such as spreads starting from 0.5 pips and leverage of up to 1:200, along with some key aspects of the broker’s operations: segregated accounts, negative balance protection, etc. The background features an image of a person using a phone and laptop. The entire homepage of Capitalix is dedicated to listing conditions and advantages, while the footer contains a risk warning and legal information.

Capitalix has a custom website design, setting it apart from the standard broker templates. However, despite its appealing appearance, there are some concerns regarding its informational content. For example, the “About Us” section lacks essential details about the company — there is no mention of its founders or its establishment date. The tariff plans are also not fully disclosed: only spreads and leverage are mentioned, but there is no information about minimum deposits.

Partnership and Bonuses

Capitalix offers bonus funds, but in order to withdraw them, a client must trade an enormous volume — 300 lots for every $1,000 in bonus money. That amounts to $30 million in turnover. If a trader wishes to withdraw funds before reaching this volume, the broker simply cancels all profits. Another pitfall is that if a stop-out occurs while using a bonus, a new bonus is credited again, and the volume calculation resets.

The company does not mention anything about an affiliate program. There is no reference to such an option on the official Capitalix website. It is possible that some functionality, like a referral link, may be available within the personal account. Therefore, our next step will be to review the registration process and the account interface.

Account Opening on Capitalix.com

Users can create an account using Google or go through the standard registration process by providing their name, email, phone number, and password. They must also agree to the terms outlined in the legal documents. Additionally, there is an option to subscribe to trading activity updates and notifications via email.

Capitalix - registration

After entering the required information, the personal cabinet opens, and users are immediately given a choice: a real account or a virtual one with a €100,000 balance. The dashboard is positioned on the left side and includes sections such as funds, portfolio, account info, help, and personal manager. Other available features include a notification center, asset search, language selection, and additional tools such as an economic calendar, news, and market analysis. Overall, Capitalix provides a detailed client area with all the essential features.

Personal cabinet

Verification

Before starting to trade, every Capitalix client must complete the KYC (Know Your Customer) verification process. This is a standard procedure among brokers designed to combat money laundering (AML) and protect traders.

Capitalix requires the upload of two types of documents:

  1. Identity verification document — passport, ID card, or driver’s license (both front and back sides must be uploaded).
  2. Proof of address — a utility bill, bank statement, or credit card statement.

The broker refers to FSA requirements, but the Seychelles regulator does not enforce verification as strictly as European regulators like CySEC, FCA, or ASIC. This means the company can request additional documents at any time or delay verification for any reason.

Before uploading personal data, it is crucial to assess whether Capitalix is trustworthy. If there are any doubts, it is safer to choose a broker regulated by FCA (UK), ASIC (Australia), or CySEC (Cyprus), as these authorities have clear data protection rules and obligations for handling client requests.

Pros
  • Standard KYC procedure — requires a passport/ID and proof of address.
  • Online document upload — verification can be completed directly through the personal cabinet.
Cons
  • Limited account access until KYC is completed — funds cannot be fully accessed until verification is approved.
  • Risk of verification rejection without explanation — the broker reserves the right to decline documents at its discretion.
  • No specified processing time — Capitalix does not disclose how long it takes to verify documents.

Trading Software

Based on the official website and personal account, the company offers trading through its proprietary platform as well as the popular MetaTrader 5. We will not comment on MetaTrader, as it is a well-known and widely used terminal with numerous reviews and tutorials available, including video guides. Instead, we will focus on Capitalix’s proprietary trading platform.

The company claims that its platform is available for mobile devices (Android/iOS), but the links to the App Store and Play Market do not work. Moreover, there is no Capitalix app in either store. As a result, it is impossible to determine whether their platform actually supports smartphones.

Additionally, the official website does not have a dedicated section for the platform. Traders need to know what kind of software they are being offered for trading. To assess the platform, we attempted to locate it within the client area.

Finding access to it was challenging, as there was no separate button to open the terminal. In the personal account, the only visible option is the login button for MetaTrader 5. However, we eventually managed to access it through the Asset List. Essentially, this is Capitalix’s WebTrader — just a collection of assets, where clicking on an asset opens a chart window with basic tools for technical analysis.

Platform

Nothing particularly advanced: basic technical analysis, key indicators, asset information, and a few timeframes. There is no option to upload custom indicators or save template settings, nor is there an order book or depth of market (DOM). Essentially, only standard features are available.

Features Capitalix Saturn4u  Epicinvest24
Demo Account ✔️ ✔️
Mobile App ✔️ ✔️
Own Development ✔️

How Can I Trade With Capitalix?

The company specializes in CFD trading, offering access to cryptocurrencies, ETFs, stocks, commodities, forex, indices, and metals — a total of over 350 assets.

All Info About Accounts

The minimum deposit is $250, which is higher than the market average. For example, AvaTrade allows trading from $100, while IFC Markets does not set a minimum deposit requirement at all. Moreover, Capitalix does not offer a cent account, where the balance is in cents instead of dollars, allowing beginners to trade with smaller amounts and minimize risk.

The firm has developed three account types, but the required investment amount to unlock the second or third tier is undisclosed. The key difference between these accounts lies in spread sizes. Below is a comparison of spreads for the most popular currency pair, EUR/USD:

  • Silver — 2,5 pips.
  • Gold — 1,3.
  • Platinum — 0,7.

Leverage is the same for all accounts and depends on the asset class, with a maximum of 1:200 for forex. Another interesting point — Capitalix does not charge trading commissions, even though commissions are typically a key revenue source for brokers. If there are no commissions, it means the platform profits through spreads. However, spreads on Gold and Platinum accounts are quite narrow, raising questions about potential conflicts of interest.

It is important to understand that Capitalix operates as a dealing desk, meaning the company benefits when clients lose money. If traders are consistently profitable, the firm loses money, creating a conflict of interest. This issue could be mitigated through commissions and wider spreads, but the platform has zero commissions and very tight spreads, making the situation questionable.

Pros
  • There is a demo account.
  • Zero commissions.
Cons
  • The broker works on a business model with a conflict of interest.
  • High starting deposit of $250.

Market Analysis and Education With Capitalix.com

The official website and personal account offer additional tools, including an economic calendar, knowledge center, rollover days, holiday calendar, and contract specifications. These are standard auxiliary features with nothing unique about them. However, we found that Capitalix does not provide comprehensive educational courses on trading and finance or offer valuable market analysis for its clients.

Deposit, Withdrawal, and Fees

According to information from the official website, Capitalix accepts credit/debit cards and bank transfers with no commission. These are traditional methods for transferring funds. However, the company does not support cryptocurrencies, a popular payment method that allows for fast and low-cost transactions. Bank transfers can take up to three business days, whereas crypto transactions are completed in just a few minutes.

Features Capitalix Blue Stars FX CryptoSTADT
Debit/Credit Cards ✔️ ✔️ ✔️
Electronic Payments
Crypto Transfers ✔️
Deposit Fee
Withdrawal Fee ✔️ ✔️

How Can I Contact It?

Capitalix provides several ways to contact customer support:

  • Email: support@capitalix.com.
  • Live chat. Available on the website, but there is no information on response times.
  • Phone numbers. Listed for multiple countries, including UAE, Argentina, Chile, Guatemala, Mexico, Panama, Peru, India, Brazil, Japan, Germany, and Seychelles.

We did not find anything suspicious here. A check confirmed that these contact details are genuine. However, the company does not maintain social media accounts — at least, there are no links to them on the official website.

Pros
  • There are basic methods of communication: phone, mail, and online chat.
Cons
  • No social media accounts.

Is Capitalix Dangerous?

We cannot claim that this is a high-risk company, as there is no concrete evidence of wrongdoing. So far, everything appears normal, but we will further investigate its licenses, operational history, and legal address to see if there are any red flags.

How Long Does The Broker Work?

For unknown reasons, Capitalix does not disclose its founding date. The official website lacks any company history or brand development timeline. We attempted to find out when the platform was launched through alternative methods.

First, we checked the domain registration date using the Whois service — it was registered in 2010. However, we doubt that this company has been serving traders for 15 years. To verify this, we examined past versions of the website using WebArchive.

Snapshots before 2020 do not load, but based on older logos, it is clear that the domain was previously used for something else. The current website design only appeared in 2020. Therefore, we can assume that Capitalix was launched in 2020. This is also confirmed in the company’s legal documents, which consistently reference 2020 as the starting point.

Capitalix - webarchive

How Is Capitalix Regulated?

We also checked the legal entity, 4 Square SY Limited, and can confirm that it is registered with the SFSA. There is no fraud in this regard. However, there is a significant nuance.

SFSA

The SFSA (Seychelles Financial Services Authority) license is merely a formality that does not provide traders with real protection. Unlike the SEC (USA), FCA (United Kingdom), or FINMA (Switzerland), the Seychelles regulator does not require brokers to keep client funds in segregated accounts, does not insure deposits, and does not intervene in disputes between traders and companies. If a broker with an SFSA license blocks your account or refuses to process withdrawals, filing a complaint is pointless — the regulator will do nothing.

Reputable brokers such as Interactive Brokers, IG Group, and Swissquote operate under licenses from strict regulators where the law protects clients. Offshore companies like Capitalix, on the other hand, choose SFSA because it allows them to do whatever they want without consequences.

Features Capitalix SkillsTech  XCGIN
European Zone
Asian Zone
American Zone
African Zone
Offshore ✔️

What's wrong with Capitalix reviews on the internet?

This firm has been operating since 2020, but there are surprisingly few reviews for such a period. That’s the first issue. The second is suspiciously positive comments that lack specifics and any proof of the broker’s integrity. This looks like fake reviews.

Is Capitalix Legit?

The organization is officially registered in the Seychelles and holds an SFSA license. However, such regulation is unreliable, just like the offshore jurisdiction in which the platform is based.

How Risky Is It?

Trading with brokers like Capitalix is extremely risky. One must not forget the conflict of interest — the firm profits when its clients lose money.
Kevin Berry
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Expert Opinion

It is very dangerous to work with such companies. These offshore brokers frequently shut down, leaving clients with losses. Moreover, if you start making significant profits, be prepared for the platform to take notice and interfere with your trading. After all, your earnings are their losses. There is no point in working with Capitalix — it is better to find a broker who won’t hinder your success.

Capitalix rating

The level of trust
Quick withdrawal of funds
Efficiency of technical support
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2 reviews about Capitalix

Scott February 9, 2025 - 04:22
Negative experience
The level of trust
Quick withdrawal of funds
Efficiency of technical support

I traded here, and it was a sad and negative experience. The platform is inconvenient and constantly freezes. The spreads are enormous. Withdrawals take a very long time, and customer support responds extremely slowly. I could list the drawbacks of capitalix endlessly, but to be honest – there are far better and more reliable platforms than this fake broker.

Reply
Matt February 28, 2025 - 04:18
not recommended
The level of trust

I don’t know if this is a scam or not, but it certainly looks like one. I found many fake reviews online… a bad sign and a serious red flag. Moreover, they don’t have a proper license. Is it really that hard to obtain a CySEC license? In short, I do not recommend them.

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